Personalise this Butterfly Latte Mug with a name up to 12 characters and a message on the reverse of upto 4 lines of 20 characters each.NOTE: Due to the font type used please refrain from using all capitals in your personalised message. If the message is all in capitals you will find the personalisation extremely difficult to understand and may even result in personalisation being missed off the product. Many thanks for your cooperation.Daisy - AcceptableDAISY - Not AcceptableGreat for Birthdays, Mothers Day.Style of mug may varyThis product is made from fine bone china.