You can personalise the front of this mug with 4 lines of text up to 15 characters per line. Lines 1, 3 & 4 are case sensitive and will appear as entered. Line 2, due to the font type used, please refrain from using all capitals.You can then personalise on the reverse with a message over 4 lines of text up to 20 characters per line. All personalisation on the reverse is case sensitive and will appear as entered.The mug itself is decorated with a high quality glossy finish! What's more, this fantastic gift can also be made and dispatched in 48 hours.Hand washing is recommended.Material is ceramic.Ideal for Birthdays, Thank You Gifts, Wedding Favours, Father's Day.